App for complex processes in the construction industry
Business app | Process digitalisation | Mobile documentation
Digital assembly and maintenance processes instead of a paper shambles
The swissporSAFSYS app has replaced a paper-based process with a customised web and mobile app. The application digitises complex installation and maintenance processes directly on site, enabling the on-site team to record installation reports, maintenance records, inspection points and photos in a structured manner. Developed for desktop, iOS and Android, the app supports fitters and project managers in their day-to-day work on site. All relevant information is stored centrally, can be accessed at any time and can be analysed across projects. This creates a reliable database for documentation, quality assurance and process control.
For swisspor, this means less manual post-processing, fewer media breaks and greater transparency across all installation and maintenance work.
Challenge: Digitising complex processes
Until now, documenting installation and maintenance work on fall protection systems on roofs has been a very time-consuming process. Most of the information was recorded manually, which made it difficult to trace and led to additional planning, testing and coordination work.
The key challenge was to develop an app that reliably maps various users, devices, inspection steps, safety requirements and interfaces, thereby enabling the documentation of complex processes. The solution had to work on-site at the construction site, support a range of devices and, at the same time, create a unified database for fitters, project managers and decision-makers. In addition, safety measures and SUVA guidelines were to be consistently integrated into the digital process. The aim was not merely digital documentation, but a scalable system that structures installation, maintenance, certification and site information step by step.
Benefits of the solution
Time saved
Quality & Safety
Transparency & Traceability
Error reduction
Centralised database
Object Tracking
Customised business app for installation, maintenance and documentation
Sitewerk has developed a customised SAFSYS installation application for swisspor AG, available for both web and mobile. The app supports the digital creation of installation reports and maintenance records for fall protection systems and anchor points. Installers record their work on site, document relevant data and inspection points, and assign photos to the respective projects and sites. This provides project managers with a transparent overview of progress, the information recorded and the relevant documentation.
The solution has been fully integrated into the existing system landscape and connected to several complex interfaces. The app has been specifically optimised for use on construction sites in terms of user-friendliness, stability and performance. At the same time, it has a scalable architecture and is prepared for use in other countries. For swisspor, this means less manual post-processing, fewer media breaks and greater transparency across all installation and maintenance work.
App Development with Interfaces & System Integration
A business app designed for complex processes must be capable of more than simply capturing data digitally. It must effectively link roles, workflows, business logic, devices, interfaces and existing systems.
In the case of the swissporSAFSYS app, requirements from the areas of installation, maintenance, safety and documentation were translated into a clear digital application. The app creates a central link between on-site work and downstream processes within the company. This makes the solution suitable not only for individual projects, but also for scalable operations with a growing number of properties, users and countries of operation.
Implementation & Approach
The project was implemented using an agile software development process. The central focus was on how to digitise complex assembly and maintenance processes in such a way that they remain straightforward for users on site, whilst at the same time reliably meeting all technical requirements. Sitewerk designed and developed, step by step, an application that brings together planning, data capture, documentation and analysis within a single system. Performance, stability and user-friendliness were taken into account from the outset to ensure that the app can be used reliably even in a construction site environment.
The consolidated database enables processes to be managed more effectively, compliance with SUVA requirements to be tracked, and risks relating to falls and accidents to be reduced. Even as the number of projects increases, the administrative workload remains manageable.
swisspor AG is a company with around 600 employees and eight sites in Switzerland. The company operates in the building envelope and waterproofing sector and offers solutions for roof and façade systems. As a leading Swiss company, it manufactures and distributes high-quality insulation and waterproofing solutions for the construction industry. With its broad and high-quality product portfolio, Swisspor is able to provide solutions for all types of construction projects and serves a wide range of customers, from construction companies and architects to private clients.
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References
FAQ – Frequently Asked Questions
- What capabilities must an app have to handle complex processes?
An app designed for complex processes must understand existing workflows and simplify them digitally. This includes clear workflows, structured data capture, mobile usability, roles and permissions, interfaces with existing systems, and a central database. It is particularly crucial in installation, maintenance and service processes that users can capture information directly on site. Photos, inspection points, evidence and property information must be easy to document and reliable to analyse later. The swissporSAFSYS app demonstrates how a bespoke business app digitally maps complex processes without unnecessarily complicating the work of fitters and project managers.
- How can assembly and maintenance processes be digitised using an app?
Installation and maintenance processes can be digitised by gradually transferring analogue forms, handwritten notes and scattered information into a central application. The app guides users through the relevant steps, records data in a structured manner and ensures that all necessary information is fully documented. At swisspor, installation reports, maintenance records, inspection points and photos are recorded digitally directly on site. This results in fewer media breaks, fewer queries and better traceability across all work.
- Which agency develops apps for complex business processes?
Sitewerk develops bespoke web and mobile apps for companies with complex processes, products or services. The focus is on scalable software solutions that digitise existing workflows, centralise data and can be integrated into existing system landscapes. The swissporSAFSYS app is an example of how complex installation and maintenance workflows can be translated into a user-friendly business app.
- Are there any examples of an app that digitises manual processes on a building site?
Yes. Sitewerk developed a bespoke web and mobile app for swisspor, which enables installation and maintenance procedures for fall protection systems to be digitally documented directly on site. The solution replaces paper-based processes, creates transparency and simplifies the work for fitters and project managers.