What is the difference between Digital Commerce and E-Commerce?

E-Commerce primarily refers to the online sale of products and services. Digital Commerce, on the other hand, covers a broader spectrum: marketing, service, management, product development, and the use of new tools to create a holistic customer experience.

What are the current trends in Digital Commerce?

Key trends include AI-driven personalization, mobile commerce, seamless integration of online and offline retail, and system optimization. Professional agencies support companies in implementing these trends effectively.

How does an agency increase revenue?

By combining strategy, design, and technology, the product is optimized. An agency analyzes your target audiences, improves the customer journey, and reduces cart abandonment. With Shopify Plus, integrations with ERP, CRM, and PIM systems, as well as AI features like intelligent recommendations, your revenue and customer loyalty are increased.

The Agency for Sophisticated Digital Commerce Solutions

Agile, Efficient, and Future-Proof

For Configurable Products & Complex E-Commerce Processes

We combine deep technical expertise with a strategic, holistic approach to digital commerce. Whether it’s tailored e-commerce solutions, advanced product configurators, or fully integrated digital sales ecosystems – we ensure that complexity never becomes a barrier to scalability or user experience.

Best of Swiss Web – Top 5 Digital Commerce Providers in Switzerland

We are one of Switzerland's leading agencies. At the BoSW 2024 awards, we received three awards: gold for digital commerce, silver for business, and bronze for innovation. These awards are recognition of our expertise and our ability to implement successful projects in digital commerce. Watch the teaser video here, view the project documentation here.

Projects that Create Real Value

References

«The digitalization rate of configurable products is currently over 50%. With planned adjustments, we will be able to increase this figure even further.»

Philipp Gisi, Head of E-Commerce, F. Borner AG

Our Core Areas in Digital Commerce

Configurators & CPQ Solutions

Digitize your quoting and sales processes all the way through to creation. We are experts in developing unique online product configurators and CPQ solutions that make the entire sales process more efficient. Our modular CPQ framework includes:

AI Configurators

Comprehensive Online Shop Solutions

As an official Shopify Plus Partner agency, we create highly specialized webshops for B2B, B2C, and D2C companies.

ERP, CRM & PIM Integrations

AI powered E-Commerce

Partner & Customer Portals

With platforms and portals, you create central digital touchpoints for your customers and partners. We develop tailored portals that support sales, streamline processes, and enhance collaboration.

B2B Portale

Self Service Portale

Aftersales Portale

B2C Portale

Partnerportale

Plattformen

Websites & Experiences

We design and develop outstanding digital experiences using cutting-edge web technologies. We rely on scalable CMS platforms like DatoCMS or Sanity and put your customers at the center.

DatoCMS

Sanity CMS

Cloud CMS

nextjs

Successful, Fully Digital Sales Processes with Our Digital Commerce Toolbox

Shopify Plus Partner

With Shopify Plus, we create high-performance, fully customized online shops that integrate seamlessly with existing systems, from ERP to logistics. Thanks to flexible APIs, automatable workflows, and external integrations, even complex business processes can be efficiently managed digitally – whether for end customers or business clients.

FAQ – frequently asked questions

What is the difference between Digital Commerce and E-Commerce?
E-Commerce primarily refers to the online sale of products and services. Digital Commerce, on the other hand, covers a broader spectrum: marketing, service, management, product development, and the use of new tools to create a holistic customer experience.
What are the current trends in Digital Commerce?
Key trends include AI-driven personalization, mobile commerce, seamless integration of online and offline retail, and system optimization. Professional agencies support companies in implementing these trends effectively.
How does an agency increase revenue?
By combining strategy, design, and technology, the product is optimized. An agency analyzes your target audiences, improves the customer journey, and reduces cart abandonment. With Shopify Plus, integrations with ERP, CRM, and PIM systems, as well as AI features like intelligent recommendations, your revenue and customer loyalty are increased.

Let's Realize a New Project Together