Online Shop Agency for Tailored E-Commerce Solutions

Certified Swiss Shopify Plus Partner

We are the forward-thinking E-Commerce Agency – for B2C & B2B Online Shops

As an e-commerce agency, we provide tailor-made services designed to meet the demands of modern online retail. Together with your company, we develop a strategy that supports your business goals and engages your customers. This includes not only the technical implementation and optimization of your shop, but also in-depth analysis and strategic consulting to create solutions perfectly aligned with your individual requirements.

A crucial element is web design, which plays a key role in the success of any online shop. In addition, we streamline CRM and PIM integrations to make data management more efficient.

Depending on your target group, product complexity, and system landscape, we apply both traditional approaches and modern headless architectures. For complex, scalable commerce projects, we particularly recommend Shopify Plus – the powerful enterprise solution for rapid growth, international expansion, and seamless integrations.

B2C Online Shops and Platforms

E-Commerce has reached all age groups. Over 90% of the Swiss population shop online, and expectations for online stores and digital platforms are correspondingly high. Seamless shopping experiences, fast load times, and a checkout process with just a few clicks are now basic requirements for any e-commerce solution. The integration of content and product information is becoming increasingly important in online offerings. Often, a holistic webshop is needed to guide customers along the entire customer journey. We support you in designing and building a tailored B2C webshop or platform.

B2B Online Shops and Portals

B2B sales have been undergoing significant changes. While orders were previously placed via phone or email, business customers now expect modern digital shopping experiences similar to those they encounter as consumers. B2B webshops provide a solution, offering optimized websites for quoting and ordering, as well as customer portals for managing orders, returns, and more. For complex or highly configurable products, online configurators can be particularly useful. Unlike B2C shops, where customers may browse for inspiration or explore without a specific goal, B2B shops are built for efficiency. Business customers typically know exactly what they need, are often experts in their field, and want the search and ordering process to be fast and straightforward.

As a specialized e-commerce agency, we implement B2B and B2C online shop solutions using Shopify Plus.

Swiss Shopify Plus Partner Agency

As an agency, we create high-performance, fully customized e-commerce solutions with Shopify Plus that integrate seamlessly with existing systems – from ERP to logistics. With flexible APIs, automatable workflows, and easy connections to external services, even complex business processes can be efficiently managed digitally – whether in B2C or B2B environments.

A Selection of Our Digital Commerce Projects

projects

B2B Sales in Transition

B2B sales are currently undergoing significant change. Digitalization and innovative customer experiences are becoming increasingly important for B2B clients. Read more about this transformation and learn what to focus on.

More Flexibility with Composable Commerce

The demands on online shops and e-commerce platforms are changing almost daily. While traditional monolithic shop architectures can initially meet many needs quickly, they often lack the long-term flexibility required to adapt to changing requirements or support business growth. This is where the composable commerce approach comes in. It is based on the idea of building an e-commerce solution from independent, interchangeable components rather than relying on a single monolithic platform. Each component or “microservice” provides a specific function or feature, such as cart management, payment processing, or product data management. This modular approach allows individual components to be replaced as needed without rebuilding the entire shop from scratch. Although initial costs may be higher, the long-term benefits in flexibility and scalability can make it worthwhile.

For Composable Commerce, we rely on the following technologies:

MCP FOR GPT ETC.

SHOPIFY PLUS

SANITY CMS

STRAPI CMS

DAM, PIM ETC.

ALGOLIA SEARCH

Seamlessly Integrated E-Commerce Systems

ERP Integration

For a successful online shop, seamless integration of the ERP system as the central system of any business is essential.

CRM interface

ChatGPT: By leveraging personalization and creating positive customer experiences, you can make your webshop stand out. The foundation for this is high-quality customer data.dee.

PIM and DAM

High-quality product and media data are crucial for e-commerce success. We seamlessly integrate your PIM and DAM systems into your webshop.

Analytics and Data

Measure, Analyze, Optimize, Repeat. Online shops and e-commerce platforms provide valuable insights into your customers and their behavior.

Digital Consulting & Strategy

We are specialists in individual digital solutions. We support you in the conception of a digitalization strategy, in the analysis of processes, in the collection of requirements through to IT project management during the implementation of the software project. We are a long-term partner for start-ups, but also for established companies.

UX & UI Design

It is crucial to know your target group and their needs very well before designing the user interface of your application. With the help of design thinking and human-centered design methods, we evaluate what your customers want and use this to develop UX and UI design concepts. With design drafts and UI prototypes, you can test your idea on the market in a targeted and cost-effective manner. Together we create solutions that your customers love.

Software Development

We are passionate software developers. We develop interactive frontend and scalable backend solutions, program interfaces to software applications such as CRM, PIM and ERP and take care of the maintenance and support of your software. With the help of technical prototypes, Proof of Concepts (PoC) or Minimal Viable Products (MVP), concepts can be tested cost-effectively before we implement them together in an agile software project.

Services

CPQ and Product Configurators

For complex and highly configurable products, a professional product configurator is essential. It can be seamlessly integrated into your online shop. Sitrwerk specializes in 2D and 3D online solutions and offers a proven CPQ framework capable of handling even the most complex and custom configurations.

Let's Realize a New Project Together