Product Configurators for Digital Commerce
Configurators for Digital Sales Processes
Some of our Configurator Projects
With 2D and 3D product configurators and offer calculators for more online leads
Digitalization and automation of sales and production processes are increasingly being demanded by the market. With product configurators, you make it easier for your customers and your sales department to prepare time-consuming offers for complex and varied products. By storing rule logic, price and discount structures, incorrect configurations are avoided and the time required and complexity for your sales consultants is reduced. The software solutions individually designed and developed by us for you are suitable as a tool for sales support and the preparation of offers for the sales staff, the business partner or the end customer himself.
These solutions are seamlessly embedded in your existing websites, portal solutions and online shops with an integrated check-out option, which has a positive effect on the user experience.
Create a 100% Digital Sales Process with 35% Less Cost of Sales with Configurators!
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Example - 3D Furniture Configurator
Whether at home on the sofa or with the customer consultant in the exhibition. Configuring a new cabinet should be an experience! With the Sitewerk furniture configurator, a wardrobe can be planned in real time with photorealistic 3D visualization in the web browser. Once the product has been purchased, the order is sent directly to the ERP, where the order is processed.
The Added Value of Product Configurators
Simplify the sales process for customers or customer consultants
Complex products/services can be sold more easily and directly at the point of sale with the help of a rule-based configurator. The customer or customer consultant is guided step by step through your offer landscape and can thus put together a highly individualized product.
More sales with lower sales costs at the same time
Your offer is available around the clock - this can mean, for example, up to 400%* increase in sales. At the same time, by shifting the compilation of offers to the customer, your sales department is relieved and your costs can be reduced by 50%*.
Seamless Offer and Order Processes
With the option of connecting the configurator or quote calculator to your existing CRM and ERP systems, you accompany your customers from the lead through the quote to the order - your internal processes become seamless and completely digital.
Highly individual products (batch size 1) but still automated processes and costs as in mass production. You define the products, services and combination rules based on your existing range of products and services. If desired, this can be constantly adapted or expanded in the background. The customer or customer advisor can then use this to put together an individual offer.
More valuable leads and more detailed customer data
With their configurations, your customers show you what they want and how they want it or where they dropped out of the offer process. We can disclose this valuable customer data for you. Generate even more leads and address them more specifically, reduce the scattering effect of your marketing measures.
Customer Loyalty through Enthusiasm
Fascinate your customers and offer them a new customer experience through impressive 2D and 3D visualization. Bring your product to the future customer destination in a virtual (VR) or even augmented (AR) reality.
IKEA - Get a quote for your new heating system in five minutes
IKEA relies on digital sales channels and new customer experiences. Thanks to the quote calculator for heat pumps, this is also possible for complex products. Potential customers can receive an offer for a new heating system within a few minutes via smartphone or browser without any prior knowledge.
Reasons Why Sitewerk Is the Best Provider for Configurator Software
Sitewerk has developed a modular configurator framework. The framework offers features such as a product rule engine, master data management (parts lists), PDF offers, user and lead management or a user portal. Because this covers a large part of the basic requirements, we can focus on the essentials with your configurator.
Sitewerk's product configurators and quote calculators are always individually tailored to your company and your needs. By including the personal requirements of your customers, we define a digital sales process with a sustainable and outstanding user experience. We create our solutions in a design that appeals to your target group.
All from a Single Source
With us you get a complete, executable, digital solution. We advise you during the first steps and the definition of a possible project, work out the requirements that the configurator must meet with you and your customers, implement the first design prototypes, which are immediately tested at the end customer and implement your configurator solution. Oh yes, where it makes sense, we work agile and iterative.
We develop interfaces to your existing software system so that the new product configurator is optimally integrated into your system landscape. Everything is possible, from integration into your peripheral system, through to data exchange with the ERP and CRM to an interface to CAD or the production software.
Web, Desktop and Mobile
We develop all configurators with the latest web technologies, whether as a mobile app for the smartphone, as a web application for the browser or as a desktop app. We make sure adaptive solutions for all platforms (Android, iOS, Windows) are used to ensure optimal display and usability on all end devices. This offers sustainable success and saves time and money.
3D Car Configurator Showcase
Together with our partner ShapeDiver, our team conceived, designed and implemented the latest showcase, namely an impressive Lamborghini 3D configurator. The configurator is based on a parametric 3D model (Grasshopper, Rhino, ShapeDiver Cloud Technology)
Frequently Asked Questions in Configurator Projects - FAQ
For which target group is the configurator best suited?
Every! No matter whether in the B2B or B2C area, whether directly by the end customer or the sales consultant or a cross/multi-channel application. We develop your configurator exactly to the needs of the respective end user in order to achieve optimal user-friendliness with the lowest possible complexity.
Is a configurator industry-specific?
Definitely no! A configurator can be used in all industries. The degree of visualization varies depending on the range of services and products. A rule-based portfolio logic and a user-friendly wizard (assistant) is possible everywhere.
How much does a configurator cost?
The prices are individual and depend on your specific use case, the number of products to be configured, the type of visualization and the approximate time frame and budget. All of our solutions are modular and expandable.
How long does it take to implement a configurator?
Similar to pricing, the time to market depends on the scope and size of the visualization to be created. It is therefore advisable to start with a minimal viable product (MVP) with a minimal set of functions in order to test the solution on the market quickly and iteratively. Continue reading
Can a configurator be integrated into my current technical system/system landscape?
In any case. We optimally adapt the software architecture to your circumstances and integrate the solution into your existing systems. Be it from the app, website and web shop to ERP, PIM, CRM and more.
Who owns the software, my assets and content?
You, 100%, all the time. The individual software becomes your property after completion. If required, we offer operation and maintenance services. Continue reading